The following regulations apply only to contracts concluded with entrepreneurs.

I. Definitions

The terms used in the Regulations have the following meaning:

1. Client – legal person conducting a business activity which places an Order at the Store;

2. Civil Code – the Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended);

3. Regulations – the present Regulations for the provision of electronic services as part of services provided by the online warehouse;

4. Online Warehouse (Warehouse) – internet service available at, through which the Client may in particular place Orders;

5. Merchandise – products presented in the online warehouse;

6. Sales agreement – agreement for the sale of Merchandise within the meaning of the Civil Code, concluded between ISO TRADE Mateusz Lasota with its registered office in Legnica and the Client, concluded via the online warehouse website;

7. Act on special terms of consumer sales – Act of 27 July 2002 on special terms of consumer sales and the amendment to the Civil Code (Journal of Laws No. 141, item 1176, as amended);

8. Act on the provision of electronic services – Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);

9. Order – Customer's declaration of intent, aimed directly at the conclusion of a Sales Agreement, specifying in particular the type and number of Merchandises.


II. General provisions

2.1. These Regulations define the rules for using the online warehouse.

2.2. These Regulations are the regulations referred to in art. 8 of the Act on the provision of electronic services.

2.3. The online warehouse, operating at, is run by ISO TRADE Mateusz Lasota,

al. Rzeczypospolitej 116, 59-220 Legnica, using the NIP number: 6912221018 and REGON: 020206884.

2.4. These Regulations specify in particular:

a.) the rules for registering and using an account at the online warehouse;

b.) the terms and conditions for making an electronic reservation of products available at the online warehouse;

c.) the terms and conditions for submitting Orders at the online warehouse via e-mail;

d.) the principles of concluding Sales Agreements using the services provided by the online warehouse.

2.5. The use of the online wholesale store is possible provided that the IT system used by the Client meets the following minimum technical requirements:

a.) A computer with Internet access and a search engine installed on it, e.g. Internet Explorer, Mozilla etc.

2.6. In order to use the online warehouse, the Client should provide himself with a computer station or terminal device with access to the Internet.

2.7. In accordance with applicable law, the owner of the warehouse reserves the right to limit the provision of services via the online warehouse to persons aged 18 years or older. In such a case, potential Clients will be notified of the above.

2.8. The Clients can access these Regulations at any time via the link found at the home page of, as well as download it and print it out.

2.9. Information about the Merchandise provided on the warehouse's websites, in particular their descriptions, technical and functional parameters and prices, constitute an invitation to conclude a contract, within the meaning of art. 71 of the Civil Code. 

III. Rules for using the online warehouse

3.1. Registration at the online warehouse and sending the company's registration documents constitute a prerequisite for the usage of the website.

3.2. Registration takes place by completing and accepting the registration form, available on one of the Warehouse's websites.

3.3. In order to register it is necessary to agree to the content of the Regulations, provide data marked as mandatory and send the company's registration documents.

3.4. The warehouse may deprive the Client of the right to use the online wholesale store, as well as limit their access to some or all of the online warehouse resources, with immediate effect, if the Clients violates the Regulations, in particular when the Client:

a.) during registration at the online warehouse, the Client provided untruthful, inaccurate or outdated data, misleading or violating the rights of third parties,

b.) the Client has committed, via the online warehouse, infringements of third-party personal rights, in particular personal rights of other Clients of the online warehouse,

c.) the Client is guilty of other behaviours considered by the Warehouse as conduct noncompliant with the applicable law or general principles of using the Internet, or harmful to the good name of the ISO TRADE Mateusz Lasota.

3.5. A person who has been deprived of the right to use the online store may not re-register without the prior consent of the Warehouse.

3.6. In order to ensure the security of transmission of messages and data in relation to the services provided via the Website, the Online Warehouse takes technical and organizational measures appropriate to the degree of threat to the security of services provided, in particular measures to prevent the unauthorized collection and modification of personal data sent on the Internet.

3.7. The Client is in particular obliged:

a.) not to provide or forward content prohibited by law, e.g. content that promotes violence, defamatory or violating personal rights and other rights of third parties,

b.) use the online warehouse in a way that does not interfere with its operation, in particular by the use of specific software or devices,

c.) not to take actions such as: sending or placing unsolicited commercial information (spam) on behalf of the online warehouse,

d.) use the online warehouse in a way that is not inconvenient for other Clients and for Warehouse,

e.) use any and all content posted as part of the online store only for personal/company use,

f.) use the online warehouse in a manner consistent with the provisions of the law in force on the territory of the Republic of Poland, the provisions of the Regulations, as well as with the general principles of Internet usage.


IV. The procedure of conclusion of the Sales Agreement

4.1. In order to conclude a Sales Agreement via the online warehouse, go to the website, select the product, take further technical steps based on the displayed messages displayed and the information available on the website.

4.2. The choice of ordered Merchandise is made by the Client by adding them to the basket.

4.3. During Order placement, the Client has the possibility to modify the entered data and the selected Merchandise – until the "Order" button is pressed. In order to do so, follow the displayed messages and the information available on the website.

4.4. After the Client using the online warehouse provides all necessary data, a summary of the placed Order will be displayed. The summary of the placed Order will contain information regarding:

a.) the subject of the order,

b.) the unit and total price of ordered products or services, including delivery costs and additional costs (if any),

c.) the chosen payment method,

d.) the chosen method of delivery,

e.) the time of delivery.

4.5. The Warehouse sets a minimum order value of 80 EUR without VAT, orders with a value lower than this amount will not be executed.

4.6. In order to place an Order, it is necessary to accept the content of the Regulations, provide personal data marked as mandatory and press the "Place an order" button.

4.7. Placing the Order by the Client is a declaration of will to conclude a Sales Agreement with the Warehouse, in accordance with the Regulations.

4.8. After placing the Order, the Client receives an e-mail containing the final confirmation of all essential elements of the Order.

4.9. The contract is considered as concluded as of the moment of the Customer's reception of the e-mail referred to above.

4.10. The sales agreement is concluded in Polish and its content is in accordance with the Regulations.


V. Delivery

5.1. Merchandise is delivered to the address indicated by the Client while placing the Order.

5.2. Delivery of the ordered Merchandise is done by own transport or courier. The total delivery costs will be indicated after placing the order in the pro form invoice sent by our employee.

5.3. The delivery time for individual European countries is different. In this case, it is recommended to contact the store's customer service.

5.4. The Clients can access these Regulations at any time via the link found on the home page of, as well as download it and print it out.

The essential provisions of the Agreement for the sale of Merchandise are consolidated, secured, provided and confirmed to the Client by means of an electronic message sent to the e-mail address provided by the Client, and by attaching to the shipment containing the product a confirmation printout, an order specification and a VAT invoice.

VI. Prices and payment methods

6.1. Prices of the Merchandise are indicated in Polish zlotys (PLN), Euro (EUR), or Czech crown (CZK) include all components, including VAT (with rate indication), customs and all other components.

6.2. The Client may choose from the following methods of payment:

a.) via bank transfer to the bank account number:

- for payments in PLN - BZ WBK: 21 1090 1522 0000 0001 3587 9609

- for payments in EUR: PL67 1090 1522 0000 0001 3588 0236


- for payment in CZK: GE Money Bank: 190887692/0600

b.) payment to the courier upon collection of the parcel - only when shipping is to Poland

VII. Complaints about the Merchandise

7.1. As the merchandise purchased through the website is intended for resale, the Warehouse limits its liability under the warranty to 1 year from the date of purchase of the goods.

7.3. Significantly soiled merchandise will not be taken into consideration by the Complaint Department and will be shipped back to the Client at his expense. Only clean merchandise may be subject to complaint.

7.4. Incomplete merchandise may not be subject to complaint (in the case of oversize merchandise, please contact the customer service).

7.5. Complaints should be sent to the address of ISO TRADE Mateusz Lasota headquarters, accompanied by a description of the defect and a completed complaint form. Merchandise sent back due to the complaint should be properly protected against damage during transport. The Warehouse undertakes to consider each complaint within 14 days, and if it was not possible, to inform the Client during this period when the complaint will be resolved.

VIII. Complaints regarding the provision of services by electronic means

8.1. The Warehouse takes steps to ensure fully correct operation of the warehouse to the extent that results from current technical knowledge, and undertakes to remove any irregularities reported by Clients within a reasonable time.

8.2. The Client is obliged to immediately notify the Warehouse of any irregularities or interruptions in the functioning of the Warehouse's website.

8.3. Irregularities related to the functioning of the warehouse can be reported by the Client via email at or using the contact form.

8.4. In the complaint, the Client should indicate his name and surname, correspondence address, type and date of irregularities related to the functioning of the Store.

8.5. The Warehouse undertakes to consider each complaint within 14 days, and if it was not possible, to inform the Client during this period when the complaint will be resolved.

8.6. Lacks, damage and discrepancies of the ordered merchandise should be reported within 48 hours from the date of delivery. Complaints regarding damage to the goods are taken into consideration solely based on a damage report drawn up with the courier. Complaints regarding quantity differences of the merchandise reported later than within 48 hours will be given a negative response.

8.7. The Warehouse is not liable for any deficiencies or surplus quantities of the delivered merchandise in the packaging originally closed in China, unpackaged and unopened at the "Maxy" Warehouse.

IX. Final provisions

9.1. In matters not covered by these Regulations, the provisions of the Civil Code, the provisions of the Act on the provision of electronic services and other relevant provisions of the Polish law shall apply.

9.2. The Client may apply non-judicial means of dealing with complaints and redress. In order to take advantage of the possibility of amicable settlement of disputes regarding online purchases, the Client may submit his complaint via, for example, the EU ODR online platform, available at:



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